The 5 Key Technologies for Process Automation in SMEs

Digitalization and automation technologies: How can they help SMEs to be more competitive?

Process automation has become one of the most fundamental tasks for SMEs that want to be more competitive in the market and stand out from their competition.

In this increasingly digital business world, digitalization and automation technologies are essential tools so that companies can optimize their operations, improve efficiency and, as a main objective, boost their growth.

But how can these technologies help your SME be more competitive?

In this article, we will review the advantages of digitization and automation, and how technology from brands like OpenAI and Dijit.app can become the perfect solution for the digital transformation of your business.

Understanding the importance of digitalization and process automation

Digitalization is a term that is often heard. Process automation is a phrase that sounds good, but it can cause certain headaches due to uncertainty.

But what does digitalization really mean and why is it so crucial for SMEs? Let's continue reading.

What is digitalization and why is it crucial for SMEs?

Digitalization in general terms and implementing and using technologies in all aspects of business. In terms of document management, it is the process of converting analog information into digital format.

Imagine having all your important documents just a click away, without having to dig through mountains of papers.

Imagine having your business document data in a management system without having to spend long hours on manual data entry.

For SMEs, digitalization can mean greater efficiency, cost savings and the ability to have real and up-to-date information to compete in an increasingly digital market.

Process automation: A step forward in business efficiency

Now, let's talk about process automation. Imagine that all those repetitive and routine tasks that consume so much time are done alone or with very little human interaction.

This is a very recurring practice in industrial production, such as a high-performance car production factory.

But this is also possible for an SME in the commercial, logistics, transportation, hospitality, accounting and much more sectors, with technologies such as OCR, artificial intelligence and other types of software.

This frees up time for your team to focus on more strategic, higher-value tasks. Are you ready to take the leap? Let's go there.

Benefits of digitalization and automation for SMEs

Increased productivity and efficiency

The digitalization and automation of processes provide SMEs with numerous benefits that seek to improve their efficiency and stand out in an increasingly competitive business environment.

Process automation allows you to eliminate repetitive and routine tasks, saving time and resources. This means that employees can focus on more strategic and higher-value work.

Error reduction and quality improvement

If we eliminate human intervention in repetitive tasks, greater precision in processes is guaranteed and potential human errors are minimized.

This translates into greater customer satisfaction, a stronger business reputation, and a competitive advantage in the marketplace. Automation is a very key tool to strengthen the efficiency and quality of work in SMEs.

Saving time and costs

Eliminating human intervention in repetitive tasks has a significant impact on process accuracy and error reduction. But above all in a substantial reduction of labor costs.

The workforce, the biggest cost of any SME, is full of talent ready to add value. With automation and digitalization, we free up time from repetitive tasks, allowing professionals to focus on strategic tasks for business growth.

Main technologies for process automation

We will explore some of the main technologies for automating your business processes, from Robotic Process Automation Software (RPA) to Integration Platforms as a Service (iPaaS).

We will explain how these technologies can automate your business and take it to the next level. Go for it!

Integration Platforms as a Service (iPaaS)

Integration Platforms as a Service (iPaaS) are a technological solution to connect different applications and systems in one place, without the need to develop custom codes.

iPaaS offer great flexibility and scalability, by centralizing systems integration, companies can improve their operational efficiency, reduce errors and save time and resources.

Some examples are:

Zapier
Workato
Oracle Integration Cloud
Microsoft Azure Logic Apps
IBM App Connect
SnapLogic

Artificial intelligence

Artificial Intelligence (AI) is a revolutionary technology that is transforming the way businesses operate. With AI you can automate complex and repetitive tasks, to focus on more strategic and higher-value tasks.

AI can analyze large amounts of data to identify patterns and trends, generating valuable information for decision making.

This can help businesses predict customer behavior, optimize operations, and improve efficiency.

Here we discuss just some of the benefits of using AI to automate business processes.

IBM Watson
Google AI
Microsoft Azure AI
Amazon AI
Open AI

Chatbots

AI chatbots can interact with customers efficiently, answering their questions and solving problems in real time.

Predictive analysis

AI can analyze large amounts of data to predict future trends, which can be useful for strategic planning.

Customer customization

AI can analyze customer behavior to provide personalized recommendations and improve customer experience.

Fraud detection

AI can identify anomalous patterns in data to detect and prevent fraud.

OCR technology for document digitization

OCR (Optical Character Recognition) technology is an essential tool for digitizing document data.

This technology allows you to convert different types of documents, such as scanned PDFs, images of printed or handwritten text, into data that you can search, edit, store and manage your documents more efficiently.

Additionally, OCR technology can save a significant amount of time and effort on data entry by eliminating the need to manually enter data from physical documents.

This not only improves operational efficiency but also reduces the possibility of human error in data entry.

Here we have some examples of the best OCR programs for businesses

dijit.app- is an AI-powered OCR software that allows users to digitize documents and extract text from images and PDFs to Excel or ERP in seconds, as easy as drag and drop.

Adobe Acrobat Pro DC: This software not only allows you to create and edit PDF files, but also has an OCR feature to convert scanned documents into editable and searchable text.

ABBYY FineReader: It is an OCR solution that offers document scanning, conversion and comparison functions.

Readiris: This OCR software allows users to convert, edit and organize their paper documents, images or PDFs.

OmniPage: It is an OCR solution that allows users to convert paper documents, PDFs and images into editable digital documents.

Business Process Management Systems (BPM)

Business Process Management Systems (BPM) are tools to improve the operational efficiency of a company. They allow organizations map out, analyze, improve and control your business processes.

BPM systems can help companies quickly adapt to market changes and new regulations by allowing business processes to be modified quickly and efficiently.

Here are some examples:

Appian
Paste BPM
IBM Business Process Manager
Oracle BPM Suite
Nice BPM

Robotic Process Automation (RPA) Software

Robotic Process Automation (RPA) Software allows you to automate routine and repetitive tasks, freeing employees to focus on more strategic tasks.

In addition, RPA improves the efficiency and accuracy of processes, since "bots" can work 24/7 without making errors. In summary, RPA is an essential tool to optimize processes in SMEs.

Here some examples:

UiPath
Blue Prism
Automation Anywhere
Kofax
Pega Robotic Process
Automation

The best solution for document digitization and data management

Among all the functions that a company, especially an SME, must digitize with priority is the manual entry or "chopping" of data from business documents to management systems.

A company without data is like a ship adrift, and not having access to data in time can result in significant losses of money and time. However, the common solution for data management in SMEs is usually manual entry.

For this reason, we consider that the priority in digitization should be to automate the data entry process of supplier invoices, consumer tickets, forms, guides and parts directly to an ERP, eliminating the need for it to be a manual process.

What is Dijit.app and how can it help your SME?

Dijit.app is an OCR software powered by OpenAI artificial intelligence. In just two easy steps, turn all your business documents into organized databases.

This data can be sent directly to your ERP via API, downloaded in Excel format or managed directly from the application.

Dijit.app's OCR technology: Accurate and fast digitization

You can convert data from physical documents or PDFs to a user-friendly system, which will allow you to access information in the fastest and simplest way. Just drag and drop images or PDFs into the system and Dijit.app takes care of the rest.

You will be able to view and edit the information and thanks to machine learning and its intelligent algorithms, you will be able to feed data to the program and it will learn to improve in future document uploads.

Are you ready to take your SME to the next level with Dijit.app

If you are looking to optimize the efficiency of your SME and free up time for your team to focus on more strategic tasks, Dijit.app is the solution you need.

With its OCR technology powered by OpenAI artificial intelligence, you can automate data entry and improve the management of your business documents.

Don't waste more time and resources on repetitive and manual tasks. With Dijit.app, you can transform your data entry process and take your SME to the next level.

Are you ready to take the leap towards digitalization and automation with Dijit.app?